I completed my journey June 2019. My coordinator was Ashley Hackenmiller. She was always attentive and responded proptly to email and text. If she didn’t know something, I’d get a call from Ashlee Hammonds (owner) and my issue would be resolved. I had a few issues with the ips. They were so sweet but often flakey and hard to get ahold of. Me, I’m a planner. So when things were not going as needed and I couldn’t get ahold of ips the agency always helped me get a plan b. They were extremely supportive and I knew if anything happened they would be right there with me. After delivery, they constantly checked up on me. I was pumping and another employee from Family Makers reached out for pumping assistance if I needed it. I highly recommend Family Makers. All around great experience!